Appointments
To make an appointment by phone please call us at:
(408) 759-0576
For online appointments send an email to:
appointments@forestspaboutique.com
Please include the service you would like to receive and two best available times that fit your schedule.
Location
Forest Spa Boutique is located in the heart of Palo Alto. Our current address (until June 30):
325 Forest Avenue
Palo Alto, CA 94301
Our new location (from July 1):
530 Ramona Street
Palo Alto, CA 94301
Parking
Surrounding streets 2 hours free parking.
3 hours public parking under police station on Bryant street (crossing Bryant - Forest Ave., 2 min. walk).
Appointment information
Please arrive 10 minutes prior to your appointment.
We accept cash, checks, Visa, MasterCard, Discover, American Express, Diners Club and JCB.
Monday - Friday: 10 am - 8 pm
Saturday: 9 am - 4 pm
Sundays closed
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Policy
Forest Spa Boutique designed a cancellation, rescheduling and return protocol to fit your busy lifestyle.
- We require 24 hour advance notice to cancel or reschedule an appointment.
- All appointments must be guaranteed against late cancellation/rescheduling with a credit card.
- You are responsible for 50% of the services booked regardless of the reason for cancellation.
- Your card is not billed unless your vacated appointment goes unfilled. We do our best to fill these openings because we rather have another guest to take your place than charge you for a cancellation.
- Full product refunds are available for two weeks following your purchase. Spa credit will be issued for returns up to 30 days from date of purchase. If a product does not meet your expectations, please contact your technician immediately so that they are able to suggest a better alternative for you.
